Pricing
Simple pricing for business communication and contact center teams
Per-user plans that scale from a single team to enterprise contact centers. Start with a 14-day free trial. Need a custom configuration for high call volume or multi-site deployment? Request a quote.
Choose your pricing
Plans
Simple, per-user pricing
Annual pricing shown per user. Start with a 14-day free trial.
Basic
billed annually ($15.99 monthly) · save 38%
1 user minimum · 14-day free trial
- —Unlimited US & Canada calling
- —1 local number per user
- —1,000 SMS segments/month
- —HD voice + video (40 min, 100 people)
- —Multi-level IVR
- —Voicemail-to-email + transcription
- —Mobile, desktop & web apps
- —24/7 email + chat support
Professional
billed annually ($24.99 monthly) · save 28%
3 users minimum · 14-day free trial
- —Everything in Basic, plus:
- —AI transcription, summary & sentiment
- —AI Receptionist (250 min included)
- —AI Chatbot (2,500 conversations)
- —Call recording + 30-day storage
- —CRM integrations (Salesforce, HubSpot, Zoho, Zapier)
- —Call queues, ACD & skills-based routing
- —SSO + STIR/SHAKEN
- —Priority support · 99.95% SLA
Enterprise
volume & multi-year discounts available
10 users minimum · 30-day paid pilot
- —Everything in Professional, plus:
- —Omnichannel (WhatsApp, Instagram, Facebook, Telegram, Teams)
- —Predictive + progressive dialer
- —Voice cloning & custom AI training
- —Data warehouse export
- —HIPAA BAA & compliance controls
- —Geo-redundant infrastructure
- —White-label options
- —Dedicated CSM · 99.99% SLA
Pricing Factors
What affects your EaseDial pricing
Users and Agent Seats
Business Phone plans are priced per user. Contact Center plans include agent seats and supervisor access. Larger teams are typically quoted on volume pricing.
Products Selected
Business Phone, Contact Center, AI Communications, Messaging, and Video are available together or as individual products. Your price reflects what you actually use.
Call Volume
Expected inbound and outbound call volume affects infrastructure sizing, included minutes, and any usage-based components in your plan.
Enterprise Requirements
Custom integrations, dedicated infrastructure, multi-site deployments, and specific compliance requirements are handled through custom enterprise pricing.
Add-Ons
Scale up as you grow
Extended Recording Storage
from $1.99/user/month
Additional Local DID
$1.99/number/month
AI Receptionist Packs
from $12 / 100 minutes
AI Chatbot Packs
from $15 / 1,000 conversations
Wholesale
CC routes and A-Z termination pricing
Wholesale routes for call centers running Vicidial, GoAutoDial, or other Asterisk-based dialers are priced per minute, per destination, based on your traffic profile. Tell us your volume and traffic type and we'll email a rate deck for the destinations you need.
- —Rates for CC routes (call center and dialer traffic) and A-Z termination
- —A short test route on request before you commit
- —Faster answer by phone: +1 781-887-0978
How rates are set: CC routes pricing · CC routes · A-Z termination
Get wholesale route pricing
Tell us about your traffic and we'll send CC route or A-Z termination pricing for the destinations you need.
Comparisons & Cost Estimators
Evaluating platforms or modeling ROI?
See how EaseDial compares feature-by-feature with RingCentral, Dialpad, Genesys, Five9, CallHippo, and MightyCall, or read our best UCaaS and best CCaaS roundups. View all comparisons →
Estimate your team's monthly spend before talking to sales with the VoIP Savings Calculator, 3-Year Business Phone ROI Calculator, Cost-Per-Call Calculator, or DID Number Cost Estimator. Review security, compliance, reliability, and what a live demo covers.
Pricing FAQs
Common pricing questions
How is EaseDial pricing calculated?
Platform plans are priced per user per month. Basic is $9.99 billed annually ($15.99 monthly), Professional is $17.99 billed annually ($24.99 monthly), and Enterprise is quoted on request (10 users minimum). Your total depends on the plan, the number of users, and any add-ons such as extra local numbers, recording storage, or AI packs. Wholesale voice (CC routes and A-Z termination) is priced per minute by destination and sent as a rate deck.
Is EaseDial pricing per user or per agent?
Business Phone pricing is based on user seats. Contact Center pricing includes agent seats with separate supervisor access. AI Communication features are configured per deployment. The final pricing reflects the combination of products and seat types your operation requires.
Do you support enterprise deployments?
Yes. EaseDial supports enterprise contact center deployments with custom routing, integrations, dedicated infrastructure, and volume-based pricing. Enterprise requirements are handled through a direct conversation with our solutions team rather than a standard plan selection.
Can I start with the Business Phone and add Contact Center later?
Yes. EaseDial is modular. Teams can start with Business Phone for internal communications and add Contact Center capabilities as their customer-facing operations grow. Both run on the same platform, so adding products does not require migrating to a separate system.
What affects AI Communication pricing?
AI pricing depends on which AI products are configured — AI Receptionist, AI Voice Agent, or AI Chat Agent — and the volume of conversations they handle. AI features are part of the EaseDial platform rather than a separate third-party add-on, which simplifies both setup and billing.
Do I need separate products for UCaaS and CCaaS?
No. EaseDial delivers UCaaS (business phone, team communication) and CCaaS (contact center, campaign dialer, AI) as a single platform. There is no separate license required for each. Your pricing reflects the features and seats you need across both.
Is implementation and onboarding support available?
Yes. EaseDial includes onboarding support to configure your IVR, call routing, queues, and AI products. Enterprise deployments include dedicated implementation support. The scope of onboarding support depends on your plan and deployment complexity.
Can pricing be customized for high-volume operations?
Yes. Operations with high call volumes, large agent counts, or complex multi-site deployments are handled with custom pricing. Contact our team directly to discuss volume-based rates and enterprise configuration options.
Get pricing for your team
Tell us your team size, which products you need, and your expected call volume — we'll put together pricing that fits.